In the restaurant industry, positive reviews are the lifeblood of the restaurant industry : they represent the ultimate recognition of the work accomplished by restaurateurs, made public by what are generally considered independent reviews.
As the writer Charles Péguy so aptly put it, “the doctor data only strength, the only value, the only dignity of everything is to be loved.”
After all, what’s the point of devoting your passion to the restaurant business if it’s not to win the praise of food critics or satisfy the taste buds of delighted customers?
However, this publicly displayed love can be misleading,
or even turn out to be disenchantment, as evidenced by the false reviews published on the Google My Business listings of many restaurateurs .
According to the General Directorate for Competition, Consumer Affairs and Fraud Control (DGCCRF), in 2017, more than a third of the companies monitored by the body used fake reviews .
This practice is still very optimize your website for business common, but what should you do when you’re not the source of these fake reviews? How can you spot them and remove them from your Google My Business listing to avoid damaging your establishment’s reputation?
In this article, discover:
- Why it’s important to track down fake reviews that are rife on your GMB listing
- How to identify them
- How to remove or report them
- How to deal with these fake reviews
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Why it’s important to track and report fake reviews
Unlike other independent united states business directory review platforms, reviews posted on your Google My Business listing are not verified. This means your Google My Business listing could be subject to an “attack” of fake reviews that will damage your business’s reputation .
However, the Google My Business listing is often the first point of entry in the user journey when they do a Google search. In addition to having an impact on your SEO , the GMB listing allows Internet users to form a first impression of your establishment.
