How to increase digital Are you ready to increase sales in 2022? With so many changes in consumer behavior and new digital habits, you need to be able to provide real-time and personalized responses to win over customers.
This growth is noticeable in the number of visits and sales. According to the survey “Communication and monitoring make a difference in the coinbase database shopping experience”, commissioned by Infobip from the International Data Corporation (IDC), 88% of Brazilian customers buy online – and the first experience was during the period of social isolation.
The study revealed that customers are looking for a channel that generates a good experience, as well as credibility – so much so that they tend to spend 25% more on digitally adapted companies. This is why personalized strategies in communicating with consumers should be explored.
Want special tips to boost sales, build customer loyalty, and improve your digital reputation? Check out WSI’s tips to get ready for 2022. Here, our experts are already keeping an eye on all the trends and strategies that deserve space in business models for revenue generation. Count on us!
Selling through social networks
More than just being important relationship channels, social networks also help with sales. It is true that users are on social networks for other how to track search engine rankings in google and bing than buying something, but it is on social networks that recommendations and reviews are present. In other words, social selling is a way to reduce the risk of channel purchases and cart abandonment.
Artificial intelligence is a thing of the present How to increase digital
More than a trend, it’s a reality. Artificial intelligence is essential to boost sales and optimize customer service, providing a better experience.
Therefore, invest in quality chatbots that allow consumers to complete a purchase using this technology in just a few clicks.
Keep an eye on new payment methods
Changes in consumer habits have also affected sg number methods – and your company must keep up and offer these new options. You can offer features such as WhatsApp Pay, Pix, QR codes, digital wallets and facial recognition payments.
Omnichannel strategies
This is a movement that has been talked about for a while, but many brands still ignore the concept. The omnichannel strategy makes purchasing channels more consistent across all sales channels used by the company, giving consumers more flexibility and freedom when it comes to purchasing possibilities, communicating with companies and changing products.
There is still time to adopt strategies that will lead to a more profitable 2022 for your company. Plan well and create a good experience for your consumer.
And if you need help, count on WSI’s team of experts – who are constantly updating themselves to offer you the best solutions on the market, ensuring more revenue and a better digital reputation.
