After all, if a dissatisfied customer Fake accounts is posts a genuine negative review, it’s in their best interest to post it under their real name to receive a discount or refund for their meal.
A look at the reviews left on the amazon data Amazon data Google My Business listing for the restaurant Le Pérolles: the vast majority of reviews have either a photo or a full name on their profile!
Posting Similar Reviews for Other Restaurants
Very often, a fake review left on your GMB listing is the work of a malicious competitor, who will tend to:
Disparage other establishments in their geographic area that are overshadowing them;
Conversely, post glowing reviews of their establishment(s)
A quick way to determine the legitimacy of a review is to click on the user profile of the author of the message: you will then see all the other reviews left by the user on other establishments or businesses.
Do these reviews seem similar to tips for businesses on the one left on your profile? (same tone or turn of phrase, similar complaints, etc.) Conversely, do they post rather flattering reviews about one of your competitors?
If so, you’re probably dealing with a fake.
Clicking on the user’s profile displays all the other reviews posted by the user. Also take a look at the number of contribution points accumulated by the profile: the higher the points, the more likely it is that the profile posts genuine reviews.
Posting several negative reviews within a short time span
Check your GMB profile for the time interval between each review
If you usually receive an average De faux comptes of 2 to 3 new reviews per week and you notice that 5 reviews (negative, of course) were posted on the same day by 5 different users, then consider these reviews suspicious.
Bad reviews of your restaurant united states business directory from tips for businesses on different profiles are unlikely in reality – unless there is a legitimate reason for their anger: in this case, check the date of publication of the reviews or if they mention a particular date
