Development team working on transparency

Any development team must strive to create an open, transparent relationship with its client. Transparency breeds trust and shows accountability, and these are two qualities clients look for in development companies. It means that the team will offer visibility into the project and into its changes.

A nearshore outsourcing company

We found that a clearer process leads phone number list to a more productive work environment and thus happier clients. We find that our clients are more on board with the project when there are high levels of transparency. Plus, this also means that when surprises do happen, and they often arise on development projects, the client isn’t blindsided.

Increase availability

When starting a development project, there poptin x benchmark: how email pop-ups can multiply your benchmark subscribers should always be at least one project manager with open availability to the client. When taking on outsourcing projects, many firms make the mistake of not even using a project manager, which typically ends badly as developers cannot effectively handle this type of communication. This is why our US clients love that we’re in the same time zone as them, so it makes it easy for us to find time to speak or even just chat throughout the day on projects. I found that with more open availability, clients have a good understanding of what we’re doing and visibility into the project and timelines.

Openness about team structure

When we work with a client, we like belgium business directory to make it clear which developers will work on what projects. While the project manager usually handles the communication between the developers and the client, sometimes developers talk directly with them. It can be uncomfortable for clients mid-way through a project to see an unknown name pop up in an email. Especially because most of the technical elements are private, this breeds mistrust in clients.

 

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