Internet-casa.com provides a guide on how to defend yourself from aggressive telemarketing. The new Register of Oppositions is the most effective method and will come into force on July 27th.
Calls from telemarketing operators are becoming more and more insistent. In fact, it happens to everyone to receive at least two calls a week. On a landline or mobile, from an operator asking if you are interested in activating a new offer. This causes something similar to “telephone terrorism”: very often you receive not only calls from telemarketing operators. But also those “ghost” calls in which no one will answer your “hello?”. Why are we constantly bombarded by aggressive telemarketing?
It is no coincidence, in fact, that according to Eurostat research. The call center market in Italy is destined to grow from 2.85 billion in 2015 to almost 3.4 billion in 2022.
Why is it a market destined to grow? Service providers use telemarketing to:
- Carry out promotional activities.
- Gather information about potential customers.
- Convert customers, that is, make them move from one contract to another.
In particular, those who use telemarketing the most are companies that offer services and not products: telephone marketing allows the company to easily contact the customer. In addition, country code +64, new zealand phone numbers service and proceed with the signing of the contract.
Aggressive Telemarketing: What Is It and What Are the Risks?
Calls from call centers are not illegal, even though they are often not appreciated by consumers. However, customers have no way to defend themselves from all those activities considered “annoying” and “aggressive”. A call from an operator who insistently and annoyingly suggests changing an offer. A call received asking for personal information to access certain services. Or a call received several times during the week. Are all examples of “aggressive telemarketing”.
Not only is it annoying,
But it can also be a threat to your privacy: one technique in particular is “ vishing ” (or “ digital phishing ”), which allows the scammer to obtain private information via an automated recorded voice.
A 2019 aggressive telemarketing research conducted by Truecaller showed that approximately 47% of telemarketing calls made by energy and television providers were spam calls .
Furthermore, spam calls increased by 7% from 2018 to 2019. Also consider the increase in calls from “fake telephone operators”: these, pretending to be providers such as TIM, Vodafone and Fastweb, obtain essential data directly from customers, who think they are speaking to real operators. The same happens via email.
Aggressive telemarketing is not a phenomenon to be taken lightly. An example is the improper activation of service contracts towards those who need more assistance. Often elderly or disabled, or the illicit processing of personal data for promotional purposes.
The new Register of Oppositions
In this regard, the Italian Government has deliberated with DPR 26/2022 the creation of a new public Registry of Oppositions , which will allow consumers to block unwanted calls from both landlines and mobile phones. In reality, the Registry of Oppositions was first established in 2011 but was aimed only at landlines and postal users.
The new Register of Oppositions will come into force starting from July 27th and registration will be free: it will be enough to communicate the telephone number that you want to protect through an online form on the website or by telephone. Registration will be completed the following working day. Telemarketing companies, therefore, will have to update their contact lists monthly before being able to promote an initiative by telephone: in this way, the contacts registered in the Register will not be called.
Joining a whatsapp list for product offers and deals: a smart way to stay updated on the latest discounts, promotions, and exclusive offers right at your fingertips.
Tips on how to defend yourself from aggressive telemarketing
How can we defend ourselves from aggressive telemarketing before the new register comes into force?
Nowadays, there are many ways to find out about eu phone number telephone operators or energy suppliers. For this reason, if you want to stop receiving promotional calls, there are several ways:
- Formally ask the company not to call you anymore. This can be done during the call with the operator or by sending an email/registered letter to the company in which you expressly request the deletion of your number from the contact list for promotional purposes.
- Permanently block the contact via smartphone. After receiving the call, Android and iOS owners have the ability to block the contact directly from the latest calls received. It is possible to download Apps (which are not completely infallible) that allow you to understand who is calling.
- By registering on the website of the Registry of Oppositions. This method is the most valid and definitive.
While it may seem nearly impossible to avoid these services, there are many simple ways to better deal with an aggressive telemarketing call.
