Do you prefer to maintain complete control over your sales channel? In this case, setting up an online ordering platform may be a better idea. In addition to avoiding paying commissions, you can also control the delivery process from A to Z (from packaging to final delivery to the customer). You also have complete control over your customer data. Having your own online ordering site also includes managing the logistics of delivery,
something that can quickly become complicated for a lower-budget establishment:
if you opt for this solution, evaluate the costs A trend to integrate of setting up and operating a delivery fleet (purchase and routine maintenance of vehicles, management of delivery drivers, risk of overflow during peak hours, etc.). To help you see things more clearly, we have listed in this article
” Catering: deliver yourself or use specialized platforms? ” the major differences between using a third-party delivery platform and investing in a skype data delivery fleet. Whichever solutions you choose to enable your customers to order online, make sure they integrate with your point of sale. Lightspeed’s pre-order module, for example, is an online ordering platform that allows customers to pre-order takeout or pick it up at the counter without third-party commission fees. The pre-order module integrates orders and sends them directly to your POS software, minimizing delays and eliminating
eCom for Restaurant
Another essential tool for personalizing and A trend to integrate reaching your customers: a website. In addition to having a positive impact on your SEO, you can also add a link to delivery platforms, give your visitors the option to another advantage is that aluminum order online (via the pre-order module, for example), integrate your social media feeds to share your latest news, share your menu, or even add a reservation module. Lightspeed POS software has developed eCom for Restaurant, a comprehensive solution that allows restaurants to attract a wider audience and develop their brand identity. Among its many features? The ability for restaurateurs to create their own online store by selling their products and thus generating an additional source of revenue.
With Lightspeed eCom for Restaurant, restaurateurs can diversify their revenue streams with an eCommerce site that complies with SEO best practices.
Contactless payment: a trend to integrate now
These different stages of the customer journey allow A trend to integrate you to know how to reach your customers online, how to welcome them in your restaurant and what tools can help you reach people outside the walls of your establishment (through delivery and takeout).
What about paying the bill?
While delivery and takeout options singapore number require payment to be made online before the order is picked up, those in your restaurant must of course pay. While contactless payments were already booming before COVID-19, they have now become almost a must-have. QR codes or specialized integrations allow customers to scan a QR code and pay directly from their phone. If you’re not a fan of QR codes, consider integrating your payment terminal with your POS system so your guests can scan their cards and avoid the potential exchange of bacteria.
