In fact, transparency is the number one factor contributing to employee happiness.
We often send a team structure document or introductions to our clients. For them to understand who is on the team, which may change, but we explain that when it happens. It’s also a good time to define roles. The client knows who is responsible for each aspect of the project. This dramatically helps improve communication and sets the working relationship off on the right foot.
As mentioned, surprises happen
In any development project. For c level contact list example, sometimes we need to add another specialist to the team. Since we are always transparent with our clients, they understand this type of adjustment and typically don’t mind team restructuring.
Communicate early
I’ve seen development firms get the how to write the perfect email to onboard new clients payment and then go silent for weeks. This is a crucial mistake and makes for a very closed off relationship. Project managers should communicate early on in projects with both the client and the developers. Since clients often request changes or budgetary issues arise, project managers don’t want to play catch up with either side.
Communication mistakes are costly
One report found that the average loss belgium business directory per company of $62.4 million per year because of inadequate communication.
We like to communicate early on to set the tone for a transparent relationship. At BairesDev, we offer a communication schedule that is most comfortable for our clients. Some prefer to hear from us weekly and others prefer that we only communicate when necessary. We are reliable in our communication, which gives the clients an added layer of trust in our services.