One order management system, one database,

Key takeaway : The best retailers One order management use flexible and robust technology to improve efficiency and the customer experience. Think about the tools you currently use to manage your store. Is there room for improvement? Would an upgrade save you money? Don’t hesitate to embrace new technologies that can save you costs and increase customer loyalty .

 

• On memory 

 You can’t run a successful retail business based on memory. – Josh Hartford

Key takeaway : No matter chinese singapore phone number list  how well you know your business, few can run a store without a tracking system. From inventory to customer purchases, the right systems will make it easier to manage your day-to-day operations.

• On efficiency

 One order management system, one database, one inventory. Without these elements, you’ll never deliver a seamless experience for your customer. – Andy Laudato, COO of The Vitamin Shoppe

Key takeaway : Everything is easier when you can manage your operations from a single system. Run your business smoothly and efficiently with a POS solution that syncs your inventory across all platforms.

• Customer reception 

 I don’t want to be sold something when I walk into a store. I want to be welcomed. – Angela Ahrendts, former vice president of retail, Apple Inc.

Key takeaway : Sometimes  training new employees in catering: best practices to adopt we focus so much on sales that retailers forget to create a human experience where customers feel welcomed. Always remember to create a warm and welcoming experience—it starts with a hello!

• Enriching the lives of your customers

 Their job is to figure out what you need and help you get it, even if it’s a product Apple doesn’t carry. Contrast that with other retailers who focus on cross-selling, annoying, and basically encouraging customers to buy more, even if they don’t want or need it. That doesn’t enrich their lives, and it doesn’t deepen the retailer’s relationship with them. It just lightens their wallets. – Ron Johnson, former VP of Retail at Apple.

Key takeaway : Encourage your salespeople to stop using aggressive sales tactics. This is generally counterproductive and not appreciated by customers. While sales are obviously essential for any business, they shouldn’t be your salespeople’s sole motivation. Customer relationships are what determine loyalty and repeat visits.

• On corporate culture

Companies  aero leads often overlook the  issue of corporate culture, and ultimately suffer because you can’t provide good service with unhappy employees. – Tony Hsieh, CEO, Zappos

Key takeaway : Retail salespeople are your  brand’s primary ambassadors. When they feel fulfilled and happy, they’re more likely to take care of your customers, understand their needs, and build loyalty. So, consider instilling a company culture that fosters individual growth—a win-win! Take care of your employees, and they’ll take even better care of your customers.