The PBX , or Private Branch Exchange in English, is a private telephone switchboard that. Connects to a public network through analog trunks.With the aim of managing internal and external calls automatically.
Thus, a PBX system allows for the administration and management of telephone communications in a company, such as the indonesia telegram data organization, reception, distribution, and execution of internal and external calls.
It’s also important to note that one of the advantages of a PBX system is that VoIP telephony uses the internet via LAN or WAN networks to make phone calls. Voices can thus be digitized and transmitted in digital data packets.
What is a PBX?
A PBX , as we’ve mentioned, is a private telephone system that allows companies to efficiently manage their communications, both internal and external. This allows for optimized interaction between employees and customers , improving their satisfaction.
How does a PBX work?
The PBX works as an internal connection system that allows devices to communicate with each other , facilitating internal calls without having to resort to the public network, thus resulting in economic savings.
On the other hand, to establish external communications , the switchboard assigns each terminal a connection to the public network, so not all telephones will need a direct connection to the PSTN. The maximum number of external calls that can be made at the same time will depend on the number of lines contracted by the company. slovakia: rising stars on the international stage
Components of PBX switchboards
The main components or elements that PBX switchboards need are the following:
- The box : is the structure in which the different components are.
- Central control unit or switchboard : to facilitate the connection of incoming and outgoing calls.
- Computer equipment : used for data processing and information management.
- Trunk lines : to establish the connection between the PBX switchboard and the telephone network.
- Hardware cards : to ensure the functioning of the system.
- Stations : which can range from physical telephones to devices such as fax machines and dataphones.
- Power supply : to ensure continuous and reliable operation.
- Additional devices : designed to add and improve the functionalities of the switchboard.
What is a cloud PBX?
A cloud PBX is an advanced telephony solution that operates through a virtual infrastructure, allowing businesses to go one step further and manage their communications efficiently and scalably without the need to invest in physical infrastructure.
What are the advantages of a cloud PBX?
The main benefits of having a cloud PBX are the following:
- No additional hardware is required : the entire infrastructure is handled by the service provider, in this case Más IP, so you won’t have to telegram data find additional space to locate equipment or servers.
- It works through an application or software : Softphones or virtual phones are computer programs that can be installed on different devices, such as computers, tablets or mobile phones without any problem.
- They allow integration with business software: This type of switchboard can seamlessly integrate with CRM and helpdesk programs used by companies. You can take a look at the various integrations our switchboard allows.
- Cost reduction : Since physical space is not required, costs can be reduced.
- Flexibility and scalability : numbers or lines can be added or removed without any problems and immediately.
- High call quality : Using a broadband internet connection allows for high-quality, stable, and crystal-clear calls.
At Más IP Telecomunicaciones, we help our clients solve the technological challenges of their internal and external communications systems through virtual telephony, virtual switchboards, omnichannel contact center software, and CRM and ERP integrations.
We specialize in developing customized projects for our clients based on their business model and sector. Learn about our projects here and some of the projects we’ve worked on. Success stories
